Lisa M. Balbes
This post was adapted from content on the Career blog of the American Chemical Society (ACS) with the kind permission of ACS and the author.
I recently had the pleasure of listening to a presentation by Jill Lynn, a human resources professional at BASi, which provides research to the global pharmaceutical industry. It’s always interesting to hear from someone on the other side of the hiring process, and she graciously allowed me to share some of her insights with you.
She began by debunking three myths about the job application process.
Myth 1: “My professional experience and skills are the most important thing, and that’s all that matters to get the job, right?” Nope, sorry! A lack of interpersonal skills is the most frequently cited reason for not hiring someone (2005 Leadership IQ Survey), so they are crucial. How well you fit into the corporate culture is a major factor in the hiring decision, and many companies will “hire for attitude and train for aptitude.”
Myth 2: “My resume should be unique, creative, and a reflection of my personality and style.”
Again, nope! Hiring professionals receive a huge flood of resumes. The thing they most want is an easy-to-read and electronically friendly resume (meaning one that scans easily and contains all the appropriate keywords). Resumes that are “unique” are often difficult to read. With so many candidates for companies to choose from, the less work the reader has to do, the better. Your resume should list your professional experience in reverse chronological order, using action words and phrases (not narratives). Make sure to use a professional email address. (Hotbabe@domain.com may get you a date, but it will not get you a job.)
Myth 3: “A detailed job objective, and information about my hobbies and outside interests, will make me stand out.”
Perhaps, but they will not get you a job. Many hiring professionals view objective statements as “filler” for those who don’t have enough work experience, and hobbies can actually hinder your ability to land an interview because they distract from your professional experience.
Hiring professionals make their living researching and reading people. They may talk to your friends, family and co-workers, and they will read your online social networking profile and postings. Any publically available information is fair game (including your Facebook or Linked In profiles), so make sure you know what’s out there about you and start cleaning it up now, if needed. Be especially careful of whom you let tag you in online photographs or comment on your pictures or posts.
The interview begins not when you meet the interviewer, and not even when you enter the building, but the minute the company receives the first contact from or about you. From then on, everything you say and do is considered as part of the package. You are never off-stage.
Before you go in for the formal interview, make sure to research the company—and, even better, the person with whom you will be interviewing. Always be prepared with a few questions to ask when it’s your turn, and stay focused on the position and the organization.
During the interview, be professional. Dress to impress, matching the company style if possible. Try to connect to the people with whom you interview, but remember that they are investigating you, and may try to “trip you up” by asking the same question in a different way, to see if you give a different answer. Make sure to give a clear, concise, and always accurate, answer to each question. Before responding, think about what they are really asking. Do they actually care where you want to be in 10 years, or do they want to know what you’re most interested in now, and if you have considered your future? Are they genuinely concerned about what your biggest weakness is, or do they want to know how you are working to overcome it?
These few tips will go a long way towards making sure you shine during the hiring process. I hope you find the company that fits your skills, personality and ambitions.
This article was written by Lisa M. Balbes (firstname.lastname@example.org) of Balbes Consultants LLC. Lisa is a technical writer/editor and author of Nontraditional Careers for Chemists, published by Oxford University Press.